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职位名称:海运客服副经理-Assistant Manager

发布日期: 2019-09-18 工作地点: 深圳
招聘人数: 若干 职能类别: 物流经理
薪水范围: 工作性质: 全职
工作年限: 5-7年 学  历:大专
外语要求:  
职位描述

Job Descriptions

Supervise the team to ensure shipment arrangements and payments are in order

Review and follow up payments with vendors and customers

Monitor logistics arrangements and handle related enquiries   

Give instructions and assistance to colleagues for the preparation of shipping documentation to facilitate shipment arrangements    

Assist in maintaining effective business relationships with customers and service providers

Prepare shipment, payment records and reports

Work closely with China factory on shipment planning and organization

Monitor the shipping documentation to facilitate shipment arrangements

Maintain effective business relationships with customers and service providers

Team management to ensure quality services are offered and operation is smooth and effective

Supervise daily customer services support on urgent order management and transportation issues

Ensure team service levels are duly met

Ensure all internal processes are executed in an effective way

Analyze logistics processes and process performance

Formulate and execute plan to streamline processes

Produce trend analysis reports to drive for process improvement

Perform other duties as assigned by Management


Requirements 

Degree in Logistics or related discipline preferred

Minimum 5 years' relevant experience

Experience in the area of shipping documentation, supply chain management and trade terms and regulations in logistics function of sourcing office 

Able to work under pressure, result oriented, excellent communication skills, self-motivated, responsive and detail minded

Ability to build strong relationships with the team as a good team leader, communicate effectively with internal and external parties

Strong problem solving skills.  Able to manage multiple tasks environment

Excellent command of written and spoken English, Cantonese and Mandarin

Literate in Microsoft office programs

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